New install backups failing

I attempted a restore following this link http://www.interworx.com/support/faq...ting-accounts/


Instructions from link above
Click the SiteWorx > Import menu item.
Click the Import Single Account button.
Choose from the list of available resellers in the dropdown labeled Reseller ID.
Click the Choose File button for a Local Backup File or the Use a file already on the system link for a Remote Backup File.
Choose Local Backup File if you have a backup file saved on your computer’s hard drive.
Choose Remote Backup File if you have a backup file saved on the server. You will need to type in the fully-qualified path to the file. For example, if you have a backup file named testaccount.tar.gz in /tmp/backups/, you would enter: /tmp/backups/testaccount.tar.gz




I used my backup info in the backup attempts and not testaccount :) I received the pink bar error on the Local Backup File: line with the error notice: File could not be read. I tried full backup. partial backup and structure backup all from a fresh backup via SiteWorx backup and restore all with the same results.


Then I tried a backup from my local computer and received the error below.


Anyone have an idea what I can check? Or am I doing something totally wrong?


» [32;1mFound --ipv4[0m
» 160.xxx.xxx.xxx
» Archive file : /usr/local/interworx/tmp/import_fgFiaZ/phpSIxxxx
» Working directory : /tmp/siteworxImport7gxxxx
» Symlink Hunting
» Done Symlink Hunting
» extract archive failed
» Could not extract archive : /usr/local/interworx/tmp/import_fgFiaZ/phpSIxxxx